As a Tele Chat Support Specialist, you will act as the first point of contact for our clients and assist them with any inquiries, troubleshooting, and feedback they may have regarding our products and services. Your primary goal will be to ensure customer satisfaction and build strong customer relationships by providing prompt and accurate support.
Job listings
You'll manage both phone and digital communications channels to deliver exceptional client support. You will be the voice of Solidcore, handling client inquiries through our phone system and digital chat platforms while maintaining our high standards for client care. This position may be remotely based in Washington, D.C. or Illinois.